Thousands of man-hours had been spent and hundreds of thousands of dollars on switching to the newest technology, only there was one significant and unforeseen challenge - no one was using it. Sound familiar? It happens all the time. In this case, the year was 1999 and unfortunately, since that time, I've seen this challenge happen repeatedly. If you ask people why a piece of new technology doesn't get adopted, you will usually get answers like “it didn't do what it promised,” “the people weren't properly trained,” or it just didn't work with our current processes.
Yet, in case after case, I've witnessed technology not be adopted that would have made a difference if it was used, the people were trained, and would have made current processes easier if implemented.
If you are a large business, you want to avoid a tug of war happening between you and your people as you desperately try to get the ROI out of your new tool. If you are a small business, any money put into a new tool that remains unused can be devastating.
ROI, employee satisfaction, UX, IT implementation failure, technology adoption, usability, consumer satisfaction, user satisfaction, user experience, consensus, research-based design, IT strategies, training, technology abandonment, consumer involvement, predictors, business tools, design problems, implementation strategies
How important is a morale booster to your team? Many communicators are stuck in ancient protocols that leave their internal communications boring and dry. As research points out, employee engagement leads to both a happier workforce and a significantly healthier bottom line.
An increasing number of organizations are finding interesting lessons in the art of play, and more specifically in "gamification." Gamification recognizes that human behaviour revolves around the need for "validation" and "rewards" so finding what things are most meaningful to your employees in those areas and simple ways of "making it so" can be game-changers.
Here are 6 games you can adapt right now...
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Internal communications are essential to a company's growth and success. It impacts morale, productivity and revenue.
You might be surprised to learn the numbers behind the way businesses are using technology to boost employee engagement and the bottom line.
Here's where to lean in ...
internal communications app, employee engagement apps, remote workplace, insights, collaborative technology, collaboration readiness, productivity, employee engagement, ROI, internal communications, employee satisfaction, relationship building, connection, stats, workplace culture, HR, trends
When employees are highly engaged morale goes up, productivity goes up and so do your profits.
While more companies are leading with empathy and wellness, employee engagement is often misunderstood and sometimes harder to translate into real ROI.
Here's what you need to know ...
leadership, team building, internal communications app, employee engagement apps, insights, productivity, employee engagement, management, ROI, internal communications, tips, employee happiness index, employee satisfaction, relationship building, connection, stats, workplace culture, empathy, HR, trends
When we started InspireHUB, we knew that a “start-up” culture meant that we could expect long hours and days. We were no exception as our small team passionately pursued our dreams. As the leader of our team, I had only one rule and that was that I requested everyone take one day off every seven days. (Back then, it wasn’t unusual for us to work weekends. Welcome to startup life.) Some followed it, some did not as they elected to try and get ahead of their work.
To say our team was “highly engaged” would be an understatement. Requests from managers for staff to take extra time off (meaning working a normal work week like everyone else) was met with protest. Our team wore their efforts like gamified badges even bragging about “starting second shifts” when the normal people of the world went home. We were putting out huge amounts of code and work products. The team was passionately engaged. We were living the startup dream!
We were in serious trouble.
team building, remote office, productivity, employee engagement, email fatigue, ROI, internal communications, tips, email madness, innovation, intranet, scheduling
People prefer video! You are desperate to keep your employees "in the know" but the reality is that with increasing dispersed channels it's not easy. Nothing is worse than one of your employees discovering an important company announcement from an outside channel. Video is a game changer and we're here to help with some great ideas on how you can leverage this great tool for your organization's internal communications.
- Tweet This ▶ 75% of employees prefer videos over reading. (Source: E-learning | Industry Analysts, Inc.)
- Tweet This ▶ Our brains process visual information 60,000 times faster than text. (Source: 3M Corporation)
- Tweet This ▶ Social video generates 1200% more shares than text and images combined. (Source: Responsive Inbound Marketing)
Want more proof that video gets more engagement than text-based content and email? Read on...
team building, remote office, productivity, employee engagement, email fatigue, ROI, internal communications, tips, email madness, video, innovation
You're exhausted. We get it! And if your boss isn't convinced that your "email fatigue" is a real problem, we've done your homework for you so you can send up the SOS. What your boss cares about is the bottom line. Here's a primer to help you make the case that it's time to handle internal communications in a different way.
insights, productivity, employee engagement, email fatigue, stress, ROI, internal communications, tips, email madness