IHUBAPP FEATURES

Introducing the IHUBApp™

The Small Business Digital Experience Platform (DXP) that was created for small under-resourced teams who want to take their small business to the next level!

Discover how the IHUBApp can help you:

 

Created with you. Built for you. Managed by you.

 AS FEATURED IN
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Understanding the Basics
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What is a Digital Experience Platform (DXP)?
Digital experience platforms (DXP) are today's leading-edge software solutions designed to engage users by rapidly building websites, applications, and portals.

What is the IHUBApp™
The IHUBApp™ is the platform of choice for small business communicators looking to build community and easily manage their multiple audience touch-points across a number of channels. We make it easy for those with large, diverse audiences to provide a digital experience to their users that is personal, accessible and secure.

How easy?
Small business owners around the world are trying to get their businesses ready to soar and feel overwhelmed with the do-it-yourself solutions that don't help provide the expertise on marketing and strategy they really long for. InspireHUB is different. Using our network, your business is understood by professionals in digital marketing who work with you to build your creative digital experience using the proprietary IHUBApp™ platform as your foundation. We even recommend other great digital partners that you may require based on your business needs. When it's ready you're handed all the controls that allow you to easily continue managing your brand moving forward as we cheer with you every step of the way!

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The Closed-Circuit Difference

The award-winning IHUBApp™ Digital Experience Platform brings a new approach to building a better platform. InspireHUB Verified Developers agree to a strict protocol on developing new modules for the IHUBApp™ Digital Experience Platform including being willing to undergo reviews with our security partner Cyber.SC. Partner modules are available via a module marketplace (just like in open-source technologies) but via a controlled system (just like closed-source solutions). The best part? We've worked hard to keep the IHUBApp™ affordable!

The Risk of Open-Source
Open-source platforms are the primary target for hackers and 60% of small to mid-sized businesses that experience an attack will close their doors within 6 months. They are primarily used because of their low-cost and flexibility.

The Cost of Closed-Source
Closed-source software isn't shared with the public for anyone to look at or change and typically costs more with less flexibility and longer wait times for resolutions to issues. 


 Discover the IHUBApp™
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What can you build on the IHUBApp?

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Apps
Using the latest in Progressive Web App Technology. Launch your app in days.

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Websites
Take your website to the next level by creating an experience that builds relationships.

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Intranets & Extranets
Build an intranet or extranet in days (not months) to immediately begin engaging your team.

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Supplier & Vendor Portals
Connect and engage with your distributors and suppliers instantaneously.

Why IHUBApp™? 

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Better Relationships
Community building tools turn a standard digital experience into a powerful engine for your brand that is proven to increase engagement.

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Better Ownership
All your data belongs exclusively to your brand to do with it as it sees fit. InspireHUB does not participate in data brokering of any kind.

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Better Guardianship
Cyber.SC completes regular reviews of our closed-circuit digital experience platform and provides discounts to all IHUBApp clients.

IHUBApp™ Customization

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Registration Process
Customize the sign-up process for your community.  You decide whether or not your community is public, private, or invite-only. Choose how users login, whether using email or social networks.  Decide if you want to promote channels or automatically add users to channels upon successful registration.

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User Profiles
Customize what information you collect on users when they join your community. Create the perfect user profile so that you can easily sort and communicate with specific user segments. GDPR compliance is already built in so that users can opt-in and out of what they allow.

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Permission Access
Easily create custom user roles that determine what level of access each user has and what they can see. Allow different channels, feeds and forums to be controlled by your team or by giving access to trusted owners. The IHUBApp™ makes it easy to distribute the power or control it fully.

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Features
Select which features you wish to turn off and on.  Our engagement modules include a variety of apps and notification options that make it easy to transform your communications.

IHUBApp™ Features List

  • NO DATA BROKERING
    You own all your data. InspireHUB has a strict "no data brokering" policy as a company providing you with a peace of mind.

  • IMPORT & EXPORT USERS
    Easily import user data, and the IHUBApp™ will automatically invite your users to your hub. Export your user data whenever you want into a CSV file for use with other community tools.

  • FILTER & TARGET USERS
    Easily sort your community users based on the custom user profile fields your community designed.

  • AUDIT LOGGING
    Track changes, view user engagement and easily see all changes into your IHUBApp™.

  • AUTOMATED BACKUPS
    The IHUBApp™ Platform is automatically backed up on Azure and has regular monitoring performed.

DATA MANAGEMENT

Easily manage your data
in a safe and secure environment.

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COMMUNICATIONS

Easily streamline messages and keep users updated with our automated notifications and newsletters.

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  • INTELLIGENT CHANNEL FEEDS
    Learn more about Intelligent Channel Feeds →
    We've designed an intelligent system that makes it easy for you to post updates into channels that you have created and organized. Then our system automatically notifies each channel member according to their individual preferences providing a hyper-personalized experience every time.

  • AUTOMATED NEWSLETTER
    Each week the IHUBApp™ sends out personalized newsletters to every registered visitor based on THEIR interests and notification specifications.
     
  • NOTIFICATION MANAGEMENT SYSTEM
    Push, text, email, and desktop notifications across the platform keep your users informed of all updates happening across your IHUBApp™.

  • HYPER-PERSONAL MESSAGING
    The IHUBApp™ system allows your users to subscribe and become members of the channels, groups, and topics of interest to them, ensuring that messaging is targeted and relevant.

  • PRIVATE MESSAGING
    One-to-one messaging available directly from within your IHUBApp™.

  • POLLS & SURVEYS
    Create polls and surveys to increase engagement.

  • TEXT-TO-DOWNLOAD
    Add a word to our short code to make it easy for residents to download the IHUBApp™ with a simple text.

 

  • CUSTOM USER ROLES
    Create custom roles that you can easily assign to users that determine what and how they access your platform.

  • CUSTOM USER PROFILE
    Customize what information you collect on users when they join your community.  Create the perfect user profile so that you can easily sort and communicate with specific user segments.  GDPR compliance is already built in so that users can opt-in and out of what they allow.

  • MANAGE USERS
    Easily suspend and activate accounts as required.

  • TARGET USERS
    Sort and filter your users based on all the criteria that you have set out for your community.
USER MANAGEMENT

Manage your users and distribute the access as you see fit!

MONETIZATION

Events, fundraising, and premium subscriptions!

  • FREE OR PAID TICKETS
    Add free or paid tickets easily to any event that you create. 

  • RESERVATION EMAILS
    Attendees are sent a confirmation of their reservation upon successfully registering for an event.

  • NO ADDITIONAL FEES
    The IHUBApp™ takes no additional fees on ticket sales. Integrate with PayPal or Stripe and only pay the merchant fees associated with those services.

  • ONLINE SHARING
    Easily promote your event posts to any website, social work, or email that you wish to promote your event.
  • TARGET USERS
    View user engagement on anything you put in the hub in real-time.
 
  • ROBUST DASHBOARDS
    Customize your reporting dashboard to watch the actions that are important to you.

  • INSPIRED SUMMARY
    We took the guess work out and provide you an easy to use snapshot of all your IHUBApp™ activity.

ANALYTICS

View results, filter lists, track user engagement, and see all activity.

 
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Some IHUBApp highlights that our clients really love.
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Custom User Profiles
Empowers you to know what is important to your users so that you can engage at the personal level.

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Automated Newsletters
Each week the IHUBApp™ sends out personalized newsletters to every user registered on your digital experience based on THEIR interests.

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Enable Advertisers
Empower your local and global brands to easily promote their offerings directly with moderation control to help save you and your team time!

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Volunteer for Tasks
Encourage volunteer participation on projects and tasks that are important to your organization.

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Event Sales
Promote your events, use free and paid tickets, with no additional fees!

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Members Only Areas
 Members can all safely communicate in a completely secured environment.

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Recognize What Matters
Detailed analytics along with Polls allow you to easily see the interests of your users. 

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Private Channels & Feeds
 Easily create secure channels that allow users to easily communicate with one another!

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Secure Messaging
Private message center provides the ability to engage directly while providing your users with a secure space to communicate.

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Behavior-Based Targeting
Customize the fields on the User's Profile that allows you to understand their motivations and interests.

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No Mess Content Creation
No messing around. Creating a page or post is easy as inputting what you want to say and pressing save. 

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Easily Manage Users
We've thought of it all from easy list imports that automatically invite your users to a one-click suspend button that instantly blocks access.


The IHUBApp™ uses today's most addictive technologies
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Secure Social Network
Instead of trying to figure out which social platform is safe to use, launch and OWN your very own network. 

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Multi-Media 
What's the media type do you wish to promote? Video, calendars, blogs, images, and more!

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Easy Integration
Integrate easily with your favorite tools, calendars, forms, and registrations.

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Progressive Web App
The IHUBApp™ uses the latest in PWA Technology, providing you with lightning fast engagement! 

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Privacy & Security
InspireHUB has partnered with Cyber.Sc to ensure our technologies remain safe and secure while also providing your team with critical training.

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No Third Parties
Why allow a third party to optimize the power of your data when you can do it for yourself? The IHUBApp™ License is clear. YOU own your content and your data!

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Notification Management
We enable your content to be easily followed and a notification system keeps them coming back.  Desktop, Push, Text, and Email work together to ensure your people are kept current!

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You're In Control 
Private or public? Publisher or Contributor? Make and change security roles, app settings, and more all from the ease of your dashboard.  You control it all!


Leverage the power of community-building tools!
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Increased Revenue
Customers spend 19% more after joining a company's online community.

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Improved Brand Exposure
77% of companies believe that an online community significantly improves brand exposure. 

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Proven ROI
On average, internal and external communities generate 6,469% ROI for organizations

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Increased Awareness
72% of those with a branded community report the community led to an increase in website traffic.

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Improved Customer Satisfaction
88% of branded communities say that the community has helped improve the customer experience.

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Increased Referrals
 84% are more likely to trust a referral or recommendation if it comes from a friend, meaning the importance of community is at an all-time high.

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Improved Offering
90% of communities say that suggestions from the community have been used to improve products or services.

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Increased Loyalty
58% of online communities say that their customers are more loyal to the brand because of their community.

Start communicating with intent!

 
CONTACT US

 

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WORKING WITH IHUB?

Questions?
Here's a few general questions we often get asked.

Do we have to pay for updates?

No! We are constantly working on updating our software and providing new tools and features. You get all the updates for FREE, and when we make the update, it is instant. We even prompt the users on your hub, so they are up to date also!

Will the IHUBApp give me an app icon on the phone?

Yes! Depending on the phone and browser they will receive a prompt to "Add to Phone". On Android, this places the icon directly in with their other apps. For Apple phone users, they can decide where to download the icon on their phone.

Do we have to install anything?

No! Everything is based in the cloud. Once you login to your dashboard, you can immediately start building your IHUBApp™! For your users, they just need to click on your URL, and the magic of PWA technology is it will instantly give them access to your content WHILE it is installing on their phone.

Is my IHUBApp secure?

Yes! We are a closed-circuit platform that has been built to be secure from the ground up. We're also partnered with Cyber.SC to ensure we remain compliant in every country we operate in.  The good news is that you don't need to worry about staying up-to-date with open source code or plugins that have been proven to be easily compromised.

Can we host our IHUBApp somewhere else?

We are a software-as-a-service platform which means you subscribe to where we host our technology. That said, for large corporations who have certain industry and compliance concerns, we can work with your IT team to understand this need and discover a solution that will help you meet your compliance concerns.

Who owns the data, content, and users in the IHUBApp?

You do! We provide the licensing of technology, and everything else belongs to you. Everything that you put into your hub is yours, and we have no rights or access to it. Just like when you create a document using Word, you own it all!

What happens to my content if we wish to cancel?

If you decide to opt-out of the IHUBApp™, your content will become inaccessible, but our team will work with you to extract key pieces of data into CSV files for future reference. Depending on your industry, we may be required to keep your hub backed up for a certain amount of time in order for you to access it in the future and in case you change your mind!

How fast can our IHUBApp™ be launched?

Fast! So far, the fastest client to launch took two days. (They purchased on a Wednesday and launched on a Friday.) If your team is ready with content, we can get you launched fast!

Is it true we can contact support about ANYTHING?

Yes! Customer service is #1 for us, and making your organization successful is our top priority. We once had a client call us to ask if she had caught a wasp or a bee as bees are protected where she lives. Our team was helpful to "bee" of service, and that's the sort of legendary stories that we love to see "buzzing" around the digital universe about us!

CALL US TODAY AT
1.855.355.IHUB (4482)
BEA Innovation Award 2018
Formstack Certified Partner