The ROI of Kindness. | Lead with Hart


Kind·ness    /ˈkīn(d)nəs/   Noun   -   the quality of being friendly, generous, and considerate.

In both our personal and professional lives, there is one trait that, when put into practice, always reaps a positive return—the act of a kindness.


Kindness in action looks like this.

  • It's the boss who considers the stress their employee is facing and generously works with them to success.
  • It's the vendor who decides to help a client through a difficult season by putting a payment on hold.
  • It's the employee who refuses to participate in petty gossip about their colleagues.
  • It's the entrepreneur who, when faced with sharp accusations, decides to answer respectfully.

As far as I know, nobody has ever sued another person because they were "too kind" or "too generous" or "too considerate" to them.

As we head out into our days, let's remember that gentle answers turn away wrath and kindness has a way of transforming difficult situations into something beautiful.





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Topics: team building, stress, workplace culture, culture of care, empathy, corporate culture, leadership development, transformation, success strategies, motivation, perspective, compassion, respect, crisis management, crisis leadership, Lead with Hart, inspiration, generosity, kindness

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