Blog - Mark Faust - Innovation Sprint - Beliefs, Behaviors and Breakthroughs | Turnaround Tuesdays with Mark Faust


What beliefs and behaviors are holding you back the most personally and at your organization? Frequently for leaders, a personal limiting belief or behavior is also affecting their organization.

Learning to uncover your blind spots to growth can benefit from having a third party conduct “360 interviews”. Then comes the hard part: following through on changing those behaviors.

Frank Wagner, Ph.D., is one of the world’s thought leaders in behavioral change and leadership coaching. He shared with me scientifically proven strategies that have a profound effect on helping anyone change behavior. I recommend management and sales staff be the first to use the following two strategies for building new habits that will foster growth.

The first exercise is a powerful energizing meeting opener, team builder and brainstorming tool that will help anyone to both connect a more powerful and positive association with changing a behavior as well as get ideas on how to accomplish the change. Instead of “Feedback” it’s called “FeedForward.”


Putting FeedForward to Work for Your Organization


  1. Break out larger groups into circles of three to seven people.
  2. Have each person read out the following statement to their circle, filling in the blanks with their top behavior to change and a benefit.
  3. “When I get better at _____ a benefit will be _____.”
  4. After everyone in the circle has read their version of the above once, they read it again, filling in a new benefit.
  5. Repeat the above around the circle four or more times so that each person has publicly announced at least four benefits to their changing the behavior.


  1. Have everyone grab a notebook and pen and pair up with one other person to ask them, “What is one idea I could do to ______” in regards to the new behavior or habit to work on.
  2. Write down the idea they give and say “Thank you” with no comments or judgments about the idea.
  3. Allow the other person to ask for an idea, and they do the same, just listening to the suggestion, writing it down, thanking and then…
  4. …move on to another person to pair up and repeat the process.
  5. Encourage participants to pair up as many times as possible and consider a competition for whoever gets the most ideas.


  1. Ask participants to share just one word to describe the exercise; you will hear words like “fun, invigorating, creative, brainstorm, etc.” It is a very future-focused exercise.
  2. Then, optionally, individuals could share with their small group circles what they learned. FeedForward helps to anchor a positive energy as well as get new ideas for making your first area of change.

A second tool of a daily review is so deceptively simple that most people will not follow through and do it. But it has been tested many times by psychologists, and it consistently works if followed out with an accountability partner on a daily basis. Even without a partner, it still gets people to improve in their top areas.

The daily review is as simple as writing the following type of questions on an index card.

“Have I done my best to…” and then fill in your daily habits/behavioral change goals. So, for example, “Have I done my best to eat well, exercise, telemarket to new prospects, praise each member of my family, avoid regrets, etc.”

The key to implementation is to have a partner with whom you review your success or failure at the end of each and every day. In doing this with my business colleague, I saw habits change on several fronts, and I know you and your teammate can as well.


About Mark Faust

Each Tuesday, turnaround consultant Mark Faust will be sharing his expertise on how to turn around your small business. His blogs will be filled with practical insights and basic turnaround strategies designed to guide you through crisis leadership and change management.  You'll be able to tap into tips on everything from profitability issues, business continuity plans and pandemic pivots to operational processes, marketing and customers additional value.

As one of the companies he helped grow, we know first hand how inspiring his leadership is and just how well it works! Mark has also agreed to make his best-selling book ‘Growth or Bust’ available, free of charge, to any small business to help them create  their own effective turnaround plan. We’ll be sharing that with you soon.

You can learn more about Mark and his company, Echelon Management, by clicking here.


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Topics: team building, small business owners, innovation, leadership development, transformation, breakthroughs, competitive strategy, change management, Mark Faust, growth strategies, grow your business, business insights, strategy and growth, Echelon Management International, effective corporate turnaround, turnaround plan, basic turnaround strategies, small business turnaround strategies, turnaround mindset, strategic planning, growth opportunities, strategic thinking, 360 feedback, Frank Wagner, behavioral change, limiting beliefs, brainstorming tools, FeedForward, innovation sprints

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