The Quality Superhero
Joel Mongeau is an experienced IT Professional as well as QA & Release Coordinator at InspireHUB.
Joel has spent close to a decade working in various customer service and technical support roles in a variety of industries including technology, automotive, and education, providing him with a vast understanding of customer expectations. With bilingual fluency in both French and English, Joel is proud of his native French heritage with family roots in both Quebec and New Brunswick, Canada. Joel knows the power of being able to bridge two worlds together to create something incredible.
Keeping with the theme of his life, Joel also holds a dual role at InspireHUB as QA and Release Coordinator. As Quality Assurance Coordinator, Joel is responsible for testing everyday bug fixes in a variety of different ways, using a customer perspective to do so. As the Release Coordinator, Joel is responsible for working across the entire team of InspireHUB to ensure the latest and greatest product developments make it to the customers he is serving.
In addition to his technical interests, Joel is an avid author of both creative writing and grand slam poetry.